Shipping Policy


Thank you for visiting and shopping at ‘Dirt Bike’. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Australian Post

Estimated delivery time

Shipment cost

500g – 1kg

1-2 business days

$10

1kg – 3kg

1-2 business days

$15

3kg – 5kg

1-2 business days

$22

 

Standard shipping -Toll Priority

Estimated delivery time

Shipment cost

1kg

1-2 business days

$17

3kg

1-2 business days

$19

5kg

1-2 business days

$32

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes & addresses

‘Dirt Bike’ will ship to P.O boxes via ‘Australia Post’ only. Our standard shipping method ‘Toll Priority’, does not ship to P.O boxes.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

‘Dirt Bike’ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

‘Dirt Bike’ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at 02 4872 4222 or the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.